Ken Whyte has some thoughts on this week’s Indigo news. Spoiler: it’s not good
Now would seem like a good time to visit your local independent bookseller and buy a book.
A Blog About Books and Reading
A Blog About Books and Reading
Now would seem like a good time to visit your local independent bookseller and buy a book.
Indigo was under serious pressure even before yesterday's surprise announcement.
“I’m not a professional person,” says Chris Krawczyk, proprietor of the horror-themed Toronto independent Little Ghosts Bookstore and CafĂ©. The...
What would benefit Indigo most now is radical transparency and at the very least some expression of remorse.
Data accessed includes names, home addresses, and SINs, and banking information.
The ongoing disruption at Canada's largest book chain is no doubt placing added stress on publishers and writers.
The chain does not store credit or debit card numbers in its system.
Indigo has little control over whether its system gets hacked. What it does have control over is how it responds to the situation.
The company is working to "understand if customer data has been accessed."
Heading into 2023, it appears that inflation, which is being felt particularly where hardcovers are concerned, has booksellers nervous about purchasing patterns over the coming months.